Customer Retention 101

An educational series delivered to your inbox

Customer retention is the new growth. Learn the foundations in this four-part email course designed to cover the basics for digital products.

Each lesson, delivered via email, covers a building block of retention and includes optional extra credit to accelerate your learning.


This course is for you if:

• You’re new to customer retention or you’re seeking a refresher
  
• You work in design, data science, marketing, engineering, or customer support for a digital product
  
• You’re short on time and prefer to learn in 5-minute installments